Contact information

If you have any questions about our products, orders, shipping, returns, or this website, please contact us using the details below.

Customer Support

📧 Email: support@neckzen.co.uk

Our support team is available to assist you with:

  • Order enquiries

  • Shipping and delivery questions

  • Returns and refunds

  • Product information

  • General customer support

We aim to respond to all enquiries within 1 business day.


Business Hours

Monday to Friday: 9:00 AM – 6:00 PM (UK time)
Excluding public holidays.


Business Information

This website is operated by us.
Our business name and registered address are displayed on this website in accordance with UK e-commerce regulations.